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ITIL® Foundation: The Definitive Guide for ITIL® Foundation Certification is a great resource for anyone looking to understand the key concepts and principles of ITIL. This book provides a comprehensive overview of the subject matter, making it easy for beginners to grasp the complex ideas covered in ITIL. The author has done an excellent job of breaking down complex ideas into simple terms, which makes this book highly accessible to readers with little or no prior knowledge of ITIL. ITIL 4 Foundation Exam Study Guide: 2018 Update is a must-have for anyone looking to prepare for the ITIL 4 Foundation exam. This guide provides a comprehensive overview of the key concepts and principles covered on the exam, making it easy for candidates to understand what they need to know in order to pass. 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Each product provides a comprehensive overview of the key concepts and principles covered on the exam, making it easy for candidates to understand what they need to know in order to pass.